How we can help
This page explains how to get assistance with FоnВеt: Victory Ahead—the offline iOS app for building ten-minute Victory Protocol sessions from local music stems, breath cadences, and your affirmations. Support is provided by the app operator, not by Apple.
Operator: Batya Elbaz (Israel)
Email: [email protected]
Include your iOS version, app version from the App Store, and a short description of what you expected versus what happened. Screenshots of the Workbench timeline or Archive list are helpful when reporting sync or spacing issues.
Quick start
- Open the Workbench tab and tap start a new session.
- Pick a bundled audio track and set BPM (about 80–160 in the product design).
- Choose a breath pattern (for example Box or Coherent).
- Enter up to three short affirmations.
- Tap Generate Protocol, review the timeline, then tap play.
- After a completed run, save to the Archive and use Clone for Today on a later morning to reuse settings.
A skippable onboarding tour in the app introduces the beat grid, the three-step setup, and the Archive loop if you are new.
Common topics
- Offline use: Core building and playback are designed to work without network access. If audio fails, check device volume, silent mode, and the in-app balance between music and breath cues in settings.
- Cues feel crowded: Try lowering BPM, switching cue spacing (for example downbeat-aligned versus timed intervals where offered), or shortening affirmations. The engine is designed to avoid more than two simultaneous voice elements.
- Archive and focus metrics: Completed protocols and focus-related session data stay on your device. Use Archive management in settings to remove old protocols if storage is tight.
- Wake lock: If the screen dims during a session, enable the stay-awake option in settings when available in your build.
- Export or import: Where your version supports exporting or importing protocol templates on the device, follow on-screen labels; we do not operate a cloud library for this product.
What support does not cover
We cannot provide medical, psychological, or emergency services. We do not reset Apple IDs, process App Store refunds (those go through Apple), or recover affirmations from a device we cannot access. Data on your iPhone is yours to manage through the app and iOS backup settings.
Legal links
Read the Privacy Policy for on-device data practices and the Terms of Use for license and liability terms.
Response expectations
Email support is handled manually by the operator. We aim to reply when reasonably possible but do not guarantee a fixed response time or 24-hour coverage.